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Frequently
Asked
Questions

Looking for some help? Here we answer some of the most common questions we get from our customers. If you can’t find what you’re looking for feel free to call us.

General

d’Italia’s stock ranges from classy casual to very formal wear; bridal gowns, bridesmaids, mothers of the bride, ball gowns, formal gowns, evening wear, cocktail gowns, professional/office wear, smart casual wear, everyday wear and even resort/holiday wear. Customers are constantly impressed with the diversity of the fabric available, and know they will always find something more unique and unusual than at any other fabric store.

 

What makes d’Italia’s range so much more unique and exclusive than other quality fabric stores?

The answer to this lies in the fact that d’Italia operates on a completely different basis than all other fabric shops. The fabric available on the shelves is current season stock – NOT old, past seasons, out-dated remnants. As the designer stock is produced in Europe in limited quantities and will never be reproduced, it cannot be re-ordered once sold – so this makes it limited and exclusive.

d’Italia’s agents travel to Italy and France every 6 to 8 weeks to source the new up-coming seasons’ fabrics. As such, you will constantly find new and exciting stock on d’Italia’s shelves, including a good range of summer and winter weights all year around in order to cater for those travelling overseas.

Yes, of course. Small strips are handed out freely, however many customers prefer to purchase 10cm strips as they provide a more true representation where a proper colour match or pattern is important. This service is extended to interstate telephone/mail enquiries especially, however time is of the essence when it comes to whether or not the fabric would still be available for sale in the short-term future.

All 17 of d’Italia’s makers who are available on a referral basis are of an excellent standard, and boast a high quality of work and expertise. Not only scrutinised over many years for fundamentals such as the quality of their work, they are fully competent in design and can communicate well with customers in a professional manner. d’Italia monitors customers’ feedback on their work and professionalism regularly, as approximately 95% of regular customers employ their services on an ongoing basis. Remember, many of d’Italia’s regular customers have most of their wardrobe made to fit, as they have trouble finding suitable clothing off-the-rack. This involves a significant outlay on the cost on quality fabric, so the quality of the making must also be excellent.

 

Considering their work is of the highest standard, their prices are surprisingly reasonable and very much affordable. As they are so heavily booked into the future, they have no need for commercial studios and instead deliberately work from their own private professional studios. As such, their fees are maintained at a very much lower rate than other quality seamstresses in Melbourne who are either on a salary or operating from a shop front, and fees are paid directly to them with no mark-up or commission to d’Italia. Fees charged include the initial consultation, pattern-making, calico mock-ups (where necessary), at least 2 to 3 fittings, and the final finishing.

Not at all – the dressmakers’ experience makes them an excellent source for suggestions. Customers only need have a basic idea of what they are after, (which is worked out with d’Italia’s consultants) as the dressmakers’ studios have many fashion books and pictures to help fine-tune their ideas, plus they all store images of past creations on their computers. It is usual for them to work off the design sketches from d’Italia, and then in the process of fittings, the design is fine tuned on the body. The dressmakers make their own patterns, regardless of whether they are making something from a sketch, from a photo or copying an existing garment – so it is completely unnecessary to take patterns to them.

 

A design is often best left to develop on the body, which is actually what couture is. It is easy for d’Italia’s consultants to calculate know how much fabric is required for a basic design, after which you may request for a referral to a dressmaker. After the making of the garment has commenced, there are many stages where the design can be tweaked along the way – so you will end up with a completely unique and individual style, custom-made for you! Although this requires a fair amount of faith in the dressmaker’s talents, it is the most creative way to make something amazing. After having “settled in” with a seamstress by having had a number of garments made by her in the past, many regular customers eventually trust their dressmaker to help them create styles individually for them. A personal relationship develops between customer and dressmaker – one based on familiarity and understanding…

d’Italia’s consultants and dressmakers have a very good eye for what is flattering for all types of body shapes, and are genuine and honest with the advice they offer. Sometimes you may have an idea of what style you are after, and our dressmakers’ experience leads them to be able to suggest more flattering alternatives if, in their belief, there may be a more optimal style for your figure type.

 

Remember, all the dressmakers/seamstresses are ladies with many years’ experience working with all different shapes and sizes – so they are extremely confident in advising what will flatter your body the most…if you are open to suggestions!

You will be assisted at the boutique with free and friendly styling and design advice – including sketching designs that would flatter you the most – and you can be measured up to calculate how much fabric you will require for your garment. Even if you only have a rough idea of what you’d like to have made, it is easy to work out how much fabric you will need so that you can secure the fabric you love.

 

It is very common for customers to arrive on d’Italia’s doorstep completely discouraged, as they have had no luck finding anything off-the-rack that looks adequate to meet the occasion they are planning for – even if its just simple everyday casual wear. Almost always, d’Italia can help them find the right fabric, adapt a style that would flatter them the most with that fabric, and then refer them if required to an expert dressmaker. It is always easier – and much more fun – than most expect it to be!

Appointments are encouraged for those who would like to be served with minimal interruptions and it is essential especially for brides and bridal groups to book appointments, as it is more practical to have one of d’Italia’s bridal experts allocated to help them personally (rather than on-the-spot, without an appointment, on a busy Saturday morning for example).

It is impossible to put a time on how long, because no garment is made in one stretch of time. Instead, appointments and fittings are spread out over a number of weeks – deliberately planned out into the future – so that there is no unnecessary stress involved in having to rush anything. Creation of a perfect garment takes time and care. It is for this reason that the seamstresses are booked well in advance of the events that the garments are being made for – the emphasis being on the actual month of the event – and then the appointments are planned backwards for the months leading up to the event. d’Italia’s referral seamstresses are regularly booked up to 12-18 months in advance of events.

The average cost of d’Italia custom-made garments – including couture and fabric – range from only:

 

Mother of the bride garment/dress 1,500+
Cocktail/formal/evening dresses from 1,500+
Women’s suits from 1,400+

Bridal gowns without French lace, beading or embellishments 2,500 – 3,000+
Bridal gowns with French lace, beading and/or embellishments 3,500+

(varies according to the speciality fabrics chosen)

Mothers

Creation of a perfect garment takes time and care. It is for this reason that the seamstresses are booked well in advance. d’Italia’s referral seamstresses are regularly booked up to 12-18 months in advance of events as appointments and fittings are spread out over a number of weeks – deliberately planned out into the future – so that there is no unnecessary stress involved in having to rush anything.

Our expert designers and consultants will do their absolute best to guide you with selecting the most suitable fabrics whilst having a strong focus on your budget and design goals. Reach out to our designers today to get a rough quote by calling- 95094633

 

Mother of the bride/groom outfits start 1,500+

Yes! D’Italia specialise in producing intricate laces, delicately embroidered tulles, luxurious silks and hand-crafted beaded fabrics. Our designers will guide you in selecting and customising these fabrics to create a unique one-off piece for your very own custom outfit. From altering the colour, modifying beading or custom dyeing your fabrics and laces, the sky is the limit!

Yes, absolutely! We understand that finding that perfect outfit for your child’s wedding isn’t always the easiest task. Our team of in-store designers and consultants will help you design the perfect outfit to beautifully suit and flatter your body shape. Our designers will help you refine your ideas and guide you with selecting the most suitable fabrics to bring your vision to life. D’Italia will also offer you an array of inspiration and resources to help get you started.

Wedding Dress Couture

At d’Italia we generally work 12-18 months in advance of events. Creation of the perfect couture gown takes time and lots of precision and care. Appointments and fittings are spread out over a number of months, deliberately planned out into the future so that there is no unnecessary stress involved and so we can ensure that you have an enjoyable, smooth and stress-free experience. Production of your gown may not begin immediately, however your gorgeous fabrics and laces will be ordered straight away to ensure that we have plenty of time to have fun and create something gorgeous together during your fittings.

Pricing varies depending greatly on a number of factors- such as the fabrics and laces that you select uniquely for your custom gown, along with your basic body measurements and the complexity of your design. To receive an accurate costing please reach out to our team here.

The average cost of custom-made wedding dresses – including construction and fabric is:

Without lace, beading or embellishments- $2,500 – $3,000

With lace, beading and/or embellishments- $3,500+ (average)

Yes, it is definitely possible to be able to re-create that exact bridal gown that you’ve been dreaming of. In fact, not only is it possible to re-create a World class couture gown, but we believe that your gown will be much better than an off-the-rack bespoke piece. Whether you’ve sketched it up yourself or have images and inspiration ideas to share, our talented team of designers can bring them to life. Our in-store designers have a great eye for detail and can refer to any image and confidently recommend the appropriate and most suitable materials and laces to be able to re-create your vision and goal. 

 

Discover more about our ‘copy it’ service here.

Each bride is given UNLIMITED FITTINGS. The custom-made process is done in step by step stages, with multiple fittings to ensure that your custom-made gown fits you perfectly and looks exactly how you dreamed it to be. On average most brides require only 3-5 fittings, however every bride is given the opportunity to meet with their dressmaker an unlimited amount of times.

Our team is all about making your bridal dream possible, so if you have a short-time frame we urge you to get in contact with us TODAY! Occasionally, we have spots become available and our dressmakers are able to take on extra bookings for brides after a bespoke custom-made gown.

Alternatively, you can view our latest pre-made collection in store and either place a rush order or purchase your dream gown off the rack. To find out more about our latest designer collection click here. 

No. The alteration process is done throughout each fitting by our designer wedding dressmakers and is included in the set price so that you don’t have to worry about paying any additional amounts. However, please keep in mind that if you change your style dramatically or if the fit needs to be altered quite significantly, minor additional fees may apply.

Fabric & Laces

Most of D’Italia’s stock is from Italy and France, as we believe these sources are superior in their manufacture of the finest quality fabric. The designer stock is sourced directly from the most reputable Italian manufacturers who create for the top European designer fashion houses – such as Gucci, Armani, Versace, Balenciaga, Prada, Dolce & Gabbana, Jil Sander, Roberto Cavalli, Escada, Valentino and Chanel.

D’Italia’s beautiful collection of laces are individually designed and made exactly to our design specifications. Every detail from the unique floral designs, to the Swarovski encrusted embellishments, to the silky tulle bases, are carefully thought out and hand-crafted with precision and incredible skill- this is why our fabrics can often take 3-6 months to order in for you. All of D’Italia’s fabrics and laces are custom dyed and beaded to achieve a seamless and consistent result for all of our brides. Because of our custom service, you are able to customise your chosen fabrics and laces, exactly to your specifications too!

Yes, we can help you find the perfect fabric for your dream gown. Our in-store designers and consultants will work with you one-on-one during your obligation-free appointment to help narrow down your options and find the most gorgeous fabrics to bring your vision and creation to life. If you also need a bridal couturier to bring your design and concept into fruition, then your bridal designer will refer you to one of our highly skilled and talented bridal couturiers (dressmakers).

Want to find out more about finding the perfect fabric for your dream dress?… click here! 

With years of experience within the bridal field, our talented team will work with you to accurately measure and calculate how much fabric your custom gown requires. This is an obligation-free service that we offer to all of our clients that come visit us in store. Whether you’re after a wedding gown, corporate wear, evening gown etc. we are here to help you through the process.

Yes, of course. Small strips are handed out freely, however many customers prefer to purchase 10cm strips as they provide a truer representation where a proper colour match or pattern is important. This service is extended to interstate telephone/mail enquiries especially, however time is of the essence when it comes to whether or not the fabric would still be available for sale in the short-term future.

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